Support

Something not working, or an idea for Tokn? Write in. Every message is read by the developer.

Tokens aren’t going down when I use an app

Open Tokn → Settings → Limited apps and check that the app is there. Then make sure Screen Time is on in iPhone Settings, and that Tokn is allowed under Settings → Screen Time → Apps with Screen Time Access.

“Screen Time is used by another app”

Only one app can manage Screen Time limits at a time. Turn off the other app’s access in iPhone Settings → Screen Time, then reopen Tokn.

I need an app right now

Use an emergency unlock. Open Tokn, tap the app, and choose the emergency unlock. After a short wait it opens for a few minutes, even during quiet hours. You get a few each week.

Restore my tokens and streak on a new phone

Sign in with the same Apple account or email you used before, from Tokn → Settings → Account. Your wallet, streak and history come back.

Cancel or restore Premium

Subscriptions are handled by Apple. Open iPhone Settings → your name → Subscriptions to cancel. To restore a purchase, open Tokn → Settings → Plan → Restore purchases.

Delete my data

Open Tokn → Settings → Your data → Delete my data. Everything Tokn stores for you is erased. You can export it first from the same section.